Frequently Asked Questions

If you have any questions that we have not answered below please feel free to contact us via telephone on 0208 687 5390 or complete out contact us form and a member of the team will get back to you.

Photo by vaeenma/iStock / Getty Images

Can you provide a Planned Maintenance Agreement?

Yes! Our Service Department offers a range of planned maintenance agreements which can be tailored to meet an individual clients needs. A dedicated maintenance manager can provide advice on the most appropriate agreement depending on the type and age of your equipment and pattern of use.       

You will be provided with an agreement coordinator who is responsible for client liaison, scheduling visits, the allocation of a specialist engineer and the administration of the agreement. We currently provide planned maintenance agreements to a range of Hotels, Restaurants, Corporate Organisations, Elderly Care Homes and Schools.

I need a one off repair ?

Incoming calls for a one off repair services are handled by our experienced staff who will allocate a suitably qualified engineer to attend your site at the earliest opportunity or a convenient time to suit your needs.

We can support a vast amount of equipment from gas ovens to electric fryers, deep cleans and extraction ventilation. Our services include dishwashers, glass washers, water boilers, coffee machines and refrigeration.

Call us on 0208 687 5390 or email us using our contact us page.

Photo by KatarzynaBialasiewicz/iStock / Getty Images

Why are there no prices on your site?

For over 60 years Millers Catering Equipment have been one of the leading providers of industrial equipment within London and the Home Counties and we genuinely believe that we are different.

Our sales team have an extensive knowledge in supplying products to suite all aspects of a commercial kitchen or front-of-house facility but we want to make sure that we provide the best advice for your whole solution. Ranging from light equipment which includes sundries, china and glassware to heavy equipment such as preparation equipment, refrigeration, prime cooking or ventilation we can provide so much that we encourage you to call for the best prices that we can offer. We will also make sure that you get the best type of product for your requirement NOT just the cheapest. 

Commercial kitchens are about energy efficiency, sustainability and overall return on investment not just the cheapest price that you can find.

Call the experts - not a call centre!